What is documentation in the GDPR?
Documentation refers to how an organisation describes and demonstrates how they process personal data and personal information. The GDPR says that this needs to be documented in order to give a clear view of how they operate and manage their information security.

Mark Sharron
Mark is the Head of Search & Generative AI Strategy at ISMS.online, where he develops Generative Engine Optimised (GEO) content, engineers prompts and agentic workflows to enhance search, discovery, and structured knowledge systems. With expertise in multiple compliance frameworks, SEO, NLP, and generative AI, he designs search architectures that bridge structured data with narrative intelligence.